We are located in Mumbai, Maharashtra.

Yes, we have a boutique store in Mumbai & you are most welcome to visit it. Our location. To book an appointment, call on +91 9920444059. Our team will be happy to share the location.

Our jewellery is made in our own manufacturing unit in Mumbai.

 We deliver anywhere in India and abroad.

We don’t make custom designs. But if the design you have is already available with us we can make it. You can send the images to our WhatsApp or email us.

Joules By Radhika offers multiple methods of payments for your order: Credit Card & Debit Card, Net Banking, Wallets, UPI and Paypal. All Credit/Debit card details remain confidential and private. Joules By Radhika and our trusted payment gateways use SSL encryption technology to protect your card information.

Yes, subject to availability of colours in your chosen design. Our customer service team will be happy to guide. Call/message on +91 9920444059.

Yes, COD is available for deliveries in India.

Yes, shipping is free within India on prepaid orders. Shipping is free for international orders worth Rs.25,000 or more.

We use only best quality real semi precious stones to make our jewellery. Base material is brass with 24 KT gold micron polish to have lasting finish.

NO. The total price mentioned on the product is the final price of the product and extra shipping charges are applicable FOR COD ORDERS WITHIN INDIA & FOR all orders below INR 25000 outside India.

Please follow these simple steps:

1. Select your piece of Jewellery and add to your Cart by clicking the “Add to Cart” button.
2. Click on ‘Proceed to Checkout’ if you have finalized your order, else ‘Continue Shopping’.
3. Enter your Email Address and Name on the Secure Checkout Screen and proceed for ‘Billing and Shipping’.
4. Enter your shipping details and continue to the ‘Payment Options’.
5. Select your ‘Mode of Payment’ and ‘Place the order’.
6. You will receive an order confirmation email to the e-mail you provided while placing your order.

Yes. Your order confirmation will be sent to the e-mail & mobile number you provide while placing your order.

You can go to the order tracking page and track your orders with the order number and your email id. Once we shipped you will be notified with the tracking details on email.

YES. Kindly read our Return & Exchange Policy.

At SHOPJBR.COM your personal online security is important to us. We use the latest SSL encryption technology to store and safely transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system. Additionally, for your safety and protection, we will confirm that the billing address you provide matches the address on file with your credit card company.
You may also choose to securely store your credit card details with us. This means you will not have to enter them again during future purchases, making it quicker and simpler to shop on our website.

 YES. We have a warranty of 6 months on all our products.

Once goods dispatched from our unit, it takes 1-3 business days in transit within India & 7-10 business days to arrive for international deliveries but it may vary depending on your location. Your tracking number will be sent automatically through a confirmation email and SMS.

If your jewellery is not used frequently, keep it away from excessive exposure to air by storing in an airtight container when not in use, a zip lock bag would be ideal. Good storage boxes are lined with tarnish-proof fabric and have a separate space for each individual piece. Avoid contact with rubber bands or other rubber products. The sulphur in rubber causes tarnishing and corrosion. Always remove your jewellery when applying scent, lotions and perfume. It is best to put your jewellery on last when getting dressed to avoid chemical contact.

Never wear your gold plated jewellery in the shower or when swimming. Chlorine, especially at high temperatures, can permanently damage or discolour your gold plated jewellery. Gently clean your jewellery with a soft polishing cloth. Be sure not to over-polish jewellery, it can damage the finish.

Online payment is convenient and makes the process of order processing and shipping faster. But in certain cases, if this is not possible, you can request for “Cash on delivery” or “Bankwire option”. You can contact our team on +91 9920444059 for any help or please send us a mail to support@shopjbr.com.